Return & Exchange Policy

Refund Policy

We want you to be satisfied with your avos.in purchases. In case we couldn’t meet your expectation, we will gladly accept merchandise for return at no cost to you within 15 days of delivering the order, provided it:

• It is in New Condition / Unused / Box Not-opened
• It is Box packed / Unused Condition
• Returned within the specified Return Period

Return Period

Within 15 days, in case of full-priced items.

Within 7 days, in case of discounted or sale items.

It might take up to 7-10 business days to Process your Refund.

To return a product, view the order number in ‘My Account’ section and write to us with the issue at care@avos.in. Once the request is processed, we will guide you further with the whole process. 

Please specify your reason for return so that we can keep improving. You will be sent a confirmation via SMS/email after your return request has been generated.

We will credit your amount to the original form of payment. If you had opted for Cash on Delivery at the time of purchase, you will be required to provide your Bank details in My Account section while placing a Return request.